“My job is to keep all of the departments within the company talking to each other so that we move in sync like the mechanisms of a fine watch. The end result is a seamless operation that provides clients with an unparalleled experience. We might all have different jobs within the company but, together, we are creating the strongest safety culture in the industry.”
Before Rich had even gotten his driver’s license, he was licensed to fly airplanes. It was at age 11 that he had gotten his first taste of what it was like to be a pilot. A family friend allowed him to take the controls of a small aircraft on its way to Toledo. And even though he wasn’t yet tall enough to see over the control panel, it was a taste he would never forget. By age 16, Rich was flying solo, and by age 17 (despite the fact that he needed a ride to the airport), he had his pilot’s license. He went on to attend Kent State University, where he earned a bachelor of science in aviation.
Now, more than 30 years later, Rich is still flyingand has accumulated more than 11,000 flying hours. He joined Aitheras in 2009 after spending much of his career flying commuter airplanes and jets for a large charter aircraft company. He also spent time as a flight instructor for Kent State University’s aviation program.
As director of operations at Aitheras, Rich not only continues to pilot aircraft for air medical and charter services, but he also has administrative responsibilities, overseeing pilot operations, training and internal communications. His primary focus is to ensure that the various Aitheras departments work in harmony toward one common ultimate goal—achieving the safest flying experience possible.